Frequently Asked Questions (FAQ)

1. Are your watches original branded products?

No, we sell high-quality first copy (replica) watches that closely resemble the design and look of original luxury brands. These offer an affordable way to enjoy premium style.

2. What is the quality of your watches?

Our watches come from trusted manufacturers and undergo strict quality checks to ensure you receive a premium and durable product.

3. Do you deliver across India?

Yes, we deliver to almost all major cities and towns across India. For remote areas with limited courier service, we will assist you with alternatives.

4. How long does shipping take?

Standard delivery usually takes 4–7 business days. Express shipping is available in select cities.

5. Do you offer Cash on Delivery (COD)?

Yes, COD is available with a nominal extra charge which will be displayed at checkout.

6. What is your return and refund policy?

Returns are accepted only for damaged, defective, or incorrect items and must be requested within 48 hours of delivery with mandatory unboxing video proof. Please refer to our full Return & Refund Policy for details.

7. Can I exchange my product?

Yes, exchanges are available for valid cases with proper video proof. Contact support within 48 hours to initiate the process.

8. What payment methods do you accept?

We accept payments via UPI, debit/credit cards, net banking, and COD. All transactions are securely processed through trusted payment gateways.

9. How can I cancel my order?

If you wish to cancel your order, please contact our support team immediately before the order is shipped.

10. How can I contact customer support?

You can email us at [email protected] or WhatsApp/Call us at (900)078-6233.